At Fable Cannabis, we are committed to providing high-quality products and excellent customer service. Please read our Refund & Returns Policy carefully before making a purchase.
Returns
Due to the nature of our products and for health, safety, and regulatory reasons, we generally do not accept returns of products once they have been delivered.
A return may be considered only if:
- You received the wrong product.
- The product arrived damaged or defective.
- Your order was incomplete due to our error.
Requests must be made within 7 days of receiving your order.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
We will review your request and, if approved, offer an appropriate resolution such as a replacement, store credit, or refund.
Refunds
If your refund request is approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider, but refunds are typically completed within 5–10 business days after approval.
- Shipping charges are generally non-refundable unless the error was caused by Fable Cannabis.
Non-Refundable Items
The following items are not eligible for refunds or returns unless they arrive damaged or incorrect:
- Opened or used products
- Products damaged after delivery
- Products returned without prior approval
- Sale or clearance items (unless required by applicable law)
Order Cancellations
Orders may be cancelled only if they have not yet been processed or shipped.
Once an order has been dispatched, it cannot be cancelled.
To request a cancellation, contact us immediately after placing your order.
Failed Deliveries
If an order is returned to us because of an incorrect shipping address provided by the customer, repeated failed delivery attempts, or refusal to accept the package, additional shipping charges may apply before the order can be resent.
Contact Us
If you have any questions or wish to request a refund or report an issue with your order, please contact us:
Fable Cannabis
Website: https://fablecannabis.com/
We will review all requests as quickly as possible and work to provide a fair resolution in accordance with applicable laws and our store policies.
